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Privacy Policy

PNB General Insurers Co., Inc. (PNBGen)and Philippine Airlines are committed to protecting your personal data.

PNBGen collects Your and the Insured Person's personal information when he/she is applying for, changing or renewing an insurance policy with PNBGen and or when PNBGen is processing any claim. PNBGen collects the information to assess Your and or the Insured Person's application for insurance, to provide You and or the Insured Person with insurance products and services and administer them and to handle any claim that may be made under a policy. If You do not provide PNBGen with this information, PNBGen may not be able to provide You and or the Insured Person with insurance or to respond to any claim.

For the above purposes, PNBGen may disclose the information it collects to Philippine Airlines and appropriate third parties in or outside The Philippines, including contractors and contracted service providers engaged by it to deliver its services or carry out certain business activities on PNBGen’s behalf, other insurers, PNBGen’s reinsurers, and government agencies (where PNBGen is required to by law).

You consent to PNBGen recording, using and disclosing personal information as set out above. This consent remains valid unless You and or the Insured Person alter/s or revoke/s it by giving written notice to PNBGen. From time to time, PNBGen may use personal information to send You and or the Insured Person offers or information regarding PNBGen’s products that may be of interest to You. If You do not wish to receive such information, please contact PNBGen’s Customer Relations using the contact details provided below.

If You would like to access a copy of Your personal information, want more information about how PNBGen is managing Your personal information or to correct or update Your or the Insured Person personal information, please contact PAL Travel Insurance at:

PAL Travel Insurance Customer Service 
Tel: +632 859-2655
Email: paltravelinsurance@pnbgentravel.com 
Office Hours: Monday to Friday, 8:30am – 5:30pm
 

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Domestic
Bacolod, Basco, Busuanga, Butuan, Cagayan De Oro, Calbayog, Catarman, Caticlan, Cebu, Cotabato, Davao, Dipolog, Dumaguete, General Santos, Iloilo, Jolo, Kalibo, Laoag, Legazpi, Manila, Masbate, Naga, Ozamiz, Puerto Princesa, Roxas, Surigao, Tacloban, Tagbilaran, Tuguegarao, Zamboanga

Asia (Except Japan, Korea and the Middle East)
Bali, Bangkok, Beijing, Chengdu, Guangzhou, Ho Chi Minh City, Hong Kong, Jakarta, Jinjiang, Kuala Lumpur, Macau, Shanghai, Singapore, Taipei, Xiamen

Rest of the World
Abu Dhabi, Auckland, Bahrain, Brisbane, Busan, Cairnes, Dammam, Darwin, Doha, Dubai, Fukuoka, Guam, Haneda, Honolulu, Istanbul, Jeddah, Kuwait, London Heathrow, Los Angeles, Melbourne, Nagoya, New York, Osaka, Ottawa, Port Moresby, Riyadh, Saipan, San Francisco, Seoul, Sydney, Tokyo, Toronto, Vancouver
One-Way Trip
Covers travel commencing from the Philippines and ending at your Destination.

Round-Trip
Covers travel commencing and ending in the Philippines.
Enter the number of people travelling as per your itinerary.

Adult: From 12 years onward
Child: Below 12 years
Infant: Below 2 years